Privacy Policy

PraevaleLabs is committed to protecting the privacy of researchers, customers, and website visitors. Because our products are intended strictly for research purposes, we collect and use information primarily to operate our website, fulfill orders, provide customer support, comply with legal requirements, secure our business operations, and improve the overall user experience across our digital platforms.

Depending on how you interact with PraevaleLabs, we may collect:

• Contact information such as your name, email address, phone number, company name, billing address, and shipping address.
• Transaction and order information including purchased products, order totals, shipping details, and limited payment-related information required to process transactions.
• Account information if you create a customer account, including login credentials and saved preferences.
• Communications sent through contact forms, emails, support tickets, or direct customer service interactions.
• Device and usage information such as IP address, browser type, operating system, viewed pages, referral sources, access times, and interactions with our website.
• Cookie and similar technology data used to maintain website functionality, analyze site traffic, and support analytics or marketing technologies used on the platform.

Our website may use cookies, tracking pixels, tags, and similar technologies to remember user preferences, maintain account and shopping functionality, analyze traffic patterns, and support website analytics or advertising tools. You can usually manage cookies through your browser settings, though disabling certain technologies may impact website functionality or performance.

We may share personal information with trusted service providers and third parties that help operate our business, including payment processors, shipping providers, hosting services, analytics vendors, customer support platforms, and marketing or technology partners. Information may also be disclosed where legally required, to respond to lawful requests, enforce our policies, protect rights and safety, or as part of a merger, acquisition, sale, or other business transaction.

PraevaleLabs retains personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance, dispute resolution, and recordkeeping. We implement administrative, technical, and physical safeguards intended to protect personal information, though no method of electronic storage or transmission can be guaranteed to be fully secure.

Depending on your location, you may have legal privacy rights regarding your personal information. Where applicable laws apply, eligible users may have rights that include:

• The right to know what categories of personal information we collect, use, disclose, or process.
• The right to request access to specific personal information, subject to lawful exceptions.
• The right to request deletion of personal information, subject to lawful exceptions.
• The right to request correction of inaccurate personal information.
• The right to opt out of certain data-sharing or targeted advertising activities where applicable.
• The right to limit certain uses of sensitive personal information where legally available.
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

To submit a privacy-related request, please contact PraevaleLabs through the contact information or contact form available on our website and provide sufficient details regarding your request.

PraevaleLabs products are intended strictly for laboratory and research purposes only and are not marketed for personal, household, human, or veterinary use. Our website is not directed toward children, and we do not knowingly collect personal information from minors through our platform.

We may revise this Privacy Policy periodically to reflect updates to our business practices, operational processes, legal obligations, or website features. When changes are made, the effective date on this page will be updated accordingly. If you have questions about this Privacy Policy or wish to submit a privacy request, please contact PraevaleLabs using the contact information or support form available on our website.